Privacy Policy
1. Data Controller Information
Entropy Isle Ltd (hereinafter referred to as "we")
Registered address: Unit Y124 61 Bridge Street, Kington United Kingdom, HR5 3DJ
Data Protection Officer (DPO) contact details (if applicable): [email protected]
2. Legal Basis for Data Processing
According to the EU General Data Protection Regulation (GDPR), we process your personal data only under the following circumstances:
- Fulfillment of a contract (such as providing the ordered goods or services);
- Legal obligation (such as tax compliance);- User consent (such as subscribing to marketing emails);
- Legitimate interests (such as website security protection).
3. Types of Personal Data CollectedWe may collect:
- Identity information: name, address, date of birth;
- Contact information: phone number, email;
- Transaction data: order records, payment information;
- Technical data: IP address, cookies, device information (see [Cookie Policy] for details);
- Others: user feedback, survey responses.
4. Data Sharing and Recipients
We only share data with the following third parties when necessary:
Service providers: logistics companies, payment platforms (such as PayPal);
Legal requirements: tax authorities, law enforcement agencies;
International transfers: If data is transferred outside the EU, protections will be ensured through mechanisms recognized by GDPR, such as standard contractual clauses (SCCs).
5. Your Data Rights
According to GDPR, you have the following rights:
Right of access: Request a copy of your personal data;
Right to rectification: Update inaccurate information;
Right to erasure ('right to be forgotten'): Request deletion when there is no legitimate reason for retention;
Right to restriction of processing: Suspend data processing during a dispute;
Right to data portability: Obtain data in a structured format and transfer it to other service providers;
Right to object: Refuse marketing or automated decisions based on legitimate interests;
Withdrawal of consent: Withdraw consent at any time (without affecting the legality of processing before withdrawal).
How to exercise your rights: Submit requests to [email protected], and we will respond within 30 days.
6. Data Security
MeasuresWe take technical and organizational measures to protect data, including:
Encrypted transmission (SSL/TLS);
Regular security audits;
Employee privacy training.
7. Policy Updates
We will notify policy changes through website announcements or emails.
Significant changes may require obtaining user consent again.
Contact InformationIf you have any questions about the privacy policy, please contact: [email protected]